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Eko Communications Internship Program

Introduction to EKO Communications

Eko’s main goal, since founding in 2012, is to improve the lives of many around the world by empowering people with the digital tools they need to get work done. Eko believes that everyone, regardless of industry, background, location or company size, should be equipped with tools for faster and more efficient work. Eko values work-life balance and aims to make a platform that drives personal productivity and efficiency enabling individual flexibility and happiness.

Why intern at Eko?

  • A chance to join a fast moving startup environment with people who get the job done
  • Have the drive for continuous improvement and the urge to learn
  • Play a critical role in launching the product into the European market
  • Unlock the true potential that cloud and mobile have to revolutionize the way people work. Ultimately, the tool to help people work more productively and easily, helping create more time in other’s lives. Eko aims to innovate the way towards becoming a globally leading company in software and tech.
  • Serve companies with a total valuation of over $50billion; mostly based in the Asia region, including leading telecoms, banks, and retailers.
  • Based in Bangkok, Amsterdam, London, Berlin and New York, Eko is backed by leading VC firms including Gobi Partners, 500 Startups, Siemer Ventures, Tigerlabs Ventures, and many more – raising over US$20 Million in funding to date.

EKO Communications Internship Program fees & inclusions

12 weeks

For Thai students and international students in Thailand

US $350

  • Guaranteed Internship Experience
  • Resume & Personal Branding Review
  • Professional Interview Preparation
  • Mentorship
  • 3 Executive Events
  • Student Community Access
  • Learning Outcomes Review
  • Completion Certificate

For overseas students

US $2350

  • Guaranteed Internship Experience
  • Resume & Personal Branding Review
  • Professional Interview Preparation
  • First day of Work Induction
  • Mentorship
  • 3 Executive Events
  • Student Community Access
  • Learning Outcomes Review
  • Completion Certificate
  • Health Insurance
  • Immigration Visa Assistance*
  • City Handbook
  • Housing & Utilities
  • Airport Transfers
  • In-person Orientation
  • SIM Card/Transportation Pass
  • 24/7 Emergency Support

(*) Applies for both Thai or foreign nationals who are currently studying in a University in Bangkok with eligible Thai student visa.

(*) Visa fee not included – NSC will help you get the necessary letters for you to obtain a Non-Immigrant ED or non-Immigrant B visa, which is mandatory for interns who’d like to do an internship in Bangkok.

What makes these vacancies awesome?

  • Work with smart and motivated people in a supportive environment
  • Hone your skills on how to lead the delivery of global mobile products on scale; using the latest tech and approaches
  • A strong culture of: the want to be better than what we currently are
  • Empowered to try new things and make a real difference for our teams and our customers

And the most importantly:

  • Supporting our leaders to build great global products that our customers love!
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QA Intern (Engineering team)

Description of Roles & Responsibilities: Under general supervision, is responsible for providing analytical support on moderately complex projects within QA engineering team. Specialization where analysis of situations or data requires an in-depth evaluation of various factors. This level intern possesses and applies a broad knowledge of principles, practices, and procedures to the completion of moderately difficult assignments.

  • Design, code and execute automated test scripts
  • Create bug in Jira tool
  • Testing our feature on multiple platforms (desktop, mobile, cloud) and operating system environments (Windows, MacOS X, Android, iOS)
  • Applies fundamental skills, concepts and practices to solve assignments.
  • Consults with development managers in resolution of problems

Qualifications – Competencies:

Qualifications
Working towards degree in Computer Science, Information Systems or Software engineering, with a graduation date 2019.

Desired Skills/Knowledge

  • Basic understanding of programming logic would be helpful
  • Google sheet
  • Understand test case template
  • Knowledge of bug tracking systems (Jira)
  • Flexibility to work with multiple platforms (desktop, mobile, cloud) and operating system environments (Windows, MacOS X, Android, iOS)
  • Ability to communicate effectively
  • Attention to detail
  • Self-motivated
  • Passion for learning

Software Engineer Intern (Engineering team)

Description of Roles & Responsibilities: Develop & maintain components/subsystems of the core Eko web product.

  • Delivering releases of components/subsystems of ekoapp efficiently and on-time
  • Develop & maintain components/subsystems of customer-specific requirements
  • Aid in the necessary QA processes

Qualifications – Competencies:

Qualifications
Working towards degree in Computer Science, Information Systems or Software engineering, with a graduation date 2019.

Desired Skills/Knowledge

  • Basic data structures and algorithms
  • Interest or knowledge in JavaScript
  • Interest or knowledge in Node.js or React
  • Interest in front end technologies like iOS or Android development
  • Fast-learner
  • Self-motivated
  • Demonstrated problem solving skills

Engineering - Development Manager Intern (Scrum Master)

Job Description

Under general supervision, is responsible for providing analytical support on moderately complex projects within Development Manager team. Specialization where analysis of situations or data requires an in-depth evaluation of various factors. This level intern possesses and applies a broad knowledge of principles, practices, and procedures to the completion of moderately difficult assignments.

Description of Roles & Responsibilities:

  • Learn how teams get work done;
  • Ask the right questions since you won’t know all of the answers;
  • Organize and facilitate all team meetings (stand ups, planning, retrospectives, etc.)
  • Build a trusting and open team work environment;
  • Remove impediments affecting the team;
  • Manage stakeholder communication across teams;
  • Document business and functional requirements;
  • Document user stories to support the required use cases for software development;

Qualifications – Competencies:

Qualifications
Currently pursuing a Bachelor’s Degree in Computer Science, or equivalent, with a graduation date 2019.

Desired Skills/Knowledge

  • Relying on others to accomplish goals
  • Passion for learning
  • Self-motivated
  • Exceptional interpersonal skills (written and verbal)
  • Demonstrated problem solving skills
  • 1-year experience in area of specialization. Advanced computer software skills

Customer Support - Customer Success Intern

Description of Roles & Responsibilities: EKO is looking for highly motivated students to execute growth strategies through customer success role. As a customer success intern, you’ll work closely with the sales, marketing and product teams to ensure customers are successful and happy.

As a fast-paced start up, you will have opportunity to learn new things everyday.
As a Customer Success;

  • Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client’s expectations.
  • Prepare and deliver training sessions
  • Business use-cases help us understand our customers’ needs better. One of the customer success roles is to help writing and publishing those successful use cases.

Customer Support Practices :

  • Customer Success may gather feedback from their customers and analyze customer data to identify the best practices.

Product Support Practices:

  • They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans.

What different between customer success and sales?

  • The Customer Success is not focused on making sales, rather on educating their customers on the flexibility and capabilities of our software so customers are encouraged to continue using their services.

Qualifications – Competencies:

Qualifications
Currently pursuing a Bachelor’s Degree in Business, Liberal Arts, Marketing, International Relations, Art History or equivalent, with a graduation date 2019-2020

Desired Skills/Knowledge

  • Basic data structures and algorithms
  • Interest or knowledge in JavaScript
  • Interest or knowledge in Node.js or React
  • Interest in front end technologies like iOS or Android development
  • Fast-learner
  • Self-motivated
  • Demonstrated problem solving skills
  • Interested in B2B & SaaS businesses
  • Excellent in English; both written and oral communication skills
  • Experience in supervising others
  • Consider yourself as tech savvy
  • Ability to work and be successful both independently and as part of a team
  • Multi-tasking person with great communication skills

Marketing - Content Writing Intern

Description of Roles & Responsibilities:

  • Write marketing content for our presentations and website, explaining new features;
  • Write effective content for our blog, Twitter, Facebook and LinkedIn accounts and publish it according to Editorial calendar;
  • Learn how to analyze the appropriate social data/metrics, insights and best practices to continuously improve Eko’s social media presence;
  • Learn how to do SEO copywriting;
  • Gather research information for use in marketing and pre-sales materials;
  • Learn how Marketing team in an IT company functions;

Qualifications – Competencies:

Qualifications
Working towards degree in Marketing, Linguistics or similar with a graduation date 2019.

Desired Skills/Knowledge

  • Preferably a native English speaker
  • Strong verbal communication, writing, and exceptional editing skills (English)
  • Ability to understand complex ideas and processes, and explain in simple terms
  • Detail and deadline oriented
  • Team player who works productively with wide range of people
  • Bonus: German, French or Dutch language
  • Portfolio (examples of work) is required

Marketing - Technical Writing Intern

Description of Roles & Responsibilities:

  • Determine the needs of end users of technical documentation
  • Learn how function Marketing and Customer Support teams in IT companies
  • Work with technical staff to make products easier to use and thus need fewer instructions
  • Plan, develop, organize, write and edit operational procedures and manuals
  • Organize and write supporting documents for products
  • Create and maintain a comprehensive library of technical terminology and documentation

Qualifications – Competencies:

Qualifications
Working towards degree in Computer Science, Information Systems or Software engineering, with a graduation date 2019.

Desired Skills/Knowledge

  • Preferably a native English speaker (or excellent English skills)
  • Great at simplifying complicated technical content
  • Preferably IT degree
  • Ability to learn fast, work independently and be self-motivated
  • Bonus: German, French or Dutch language
  • Portfolio (examples of work) is required

Marketing - Graphic Design Intern

Description of Roles & Responsibilities:

  • Create marketing materials consistent with our brand voice including printed collateral (one sheeters, presentations, eBooks, blog posts, etc.)
  • Creating web ads for social, display, affiliate, etc.
  • Provide layouts for email campaigns for a variety of programs
  • Design compelling web graphics / illustrations

Qualifications – Competencies:

Qualifications
Working towards degree in Marketing, Design or similar with a graduation date 2019.

Desired Skills/Knowledge

  • Advanced English skills
  • Good visual taste
  • Team player who works productively with wide range of people
  • Interest in typography, interaction and visual design
  • Experience working in Adobe Illustrator and Sketch
  • Bonus: German, French or Dutch language
  • Portfolio (examples of work) is required

Marketing - Web Design + WordPress Intern

Description of Roles & Responsibilities:

  • Generate stunning landing page designs for our acquisition funnels
  • Build web pages on WordPress
  • Collaborate with content writers and SEO specialists
  • Learn how Marketing team in an IT company functions

Qualifications – Competencies:

Qualifications
Working towards degree in Marketing, Design or similar with a graduation date 2019

Desired Skills/Knowledge

  • Advanced English skills
  • Good visual taste
  • Team player who works productively with wide range of people
  • Interest in typography, interaction and visual design
  • Experience working in Adobe Illustrator and Sketch
  • Bonus: Experience with light front-end development work
  • Bonus: German, French or Dutch language
  • Portfolio (examples of work) is required.

Design - UX Researcher Intern

Description of Roles & Responsibilities:
Comparative Product Research:

  • Identify research goals to be achieved (with Lead), existing competitors for specific feature (e.g.: chat, workflow, cards), user journeys to be reviewed (e.g.: signing up, purchasing)
  • Hands-on reviewing
  • Report presentation

Quiz

  • Identify research goals to be achieved (with Lead)
  • Develop Quiz structure
  • Write Quiz questions
  • Deploy Quiz
  • Collect and Analyze Quiz result (with Lead)
  • Report presentation

User Research

  • Identify research goals to be achieved (with Lead)
  • Develop and Write Guideline structure
  • Conduct Research
  • Collect Quiz result
  • Analyze Research result (with Lead)
  • Report presentation

Qualifications – Competencies:

Qualifications
Working towards degree in Marketing, Design or similar with a graduation date 2019

Desired Skills/Knowledge

  • Advanced English skills
  • Good visual taste
  • Team player who works productively with wide range of people
  • Interest in typography, interaction and visual design
  • Experience working in Adobe Illustrator and Sketch
  • Bonus: Experience with light front-end development work
  • Portfolio (examples of work) is required.

Sales - Sales Development Intern

Description of Roles & Responsibilities: To help our Sales Development Representatives make in

  • Build pipeline and opportunities through daily outbound sales activities
  • Actively help with Eko sales pipeline and report progress to the SDR
  • Meet core KPI’s around pipeline coverage progression, meetings and general activity
  • Understanding customers’ diverse and specific business needs and applying Eko product knowledge to meet those needs
  • Present the Eko solution with passion and energy at the first stage of sales process

Qualifications – Competencies:

Qualifications
Working towards degree in Business, Management, Linguistic or similar with a graduation date 2019

Desired Skills/Knowledge

  • A ‘can do’ attitude
  • Exceptional organizational, presentation, and communication skills
  • Fast learner
  • Feels challenged and excited about turning a no into a yes, overcoming obstacles
  • Your brain gets excited about solving client’s challenges
  • Fluency in Thai or English
  • Any other European languages will be plus
  • Experience in Sales will be appritiated

Content Translator

Job responsibilities

  • Read through original material and rewrite it from English to one of European language (Dutch, or Spanish, or German or English, or French) ensuring that the meaning of the source text is retained.
  • Attention to detail combined with the ability to work quickly to meet deadlines
  • A good understanding and make sense in commercial contents’ translating

What we’re looking for:-

  • European natives (Originally comes from Netherland, or Spain, or Germany or British, or France)
  • Proficiency in the use of a range of computer packages
  • Excellent writing skills and command of grammar in English
  • The ability to use initiative in a commercial context
  • Although pre-entry experience is not essential, it is useful when applying for work. Any examples of translation projects carried out, even if on a voluntary basis, will be useful, as will work you have done which involves languages.
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